"Hi Martina!
I just wanted to thank you once again for our perfect trip that we just completed. Everything went perfectly; the weather was wonderful, everything was extremely well-organized, our crew and guide were outstanding (and every meal was delicious), and we saw and did a lot of spectacular animals (I got a video while snorkeling with four sea turtles). The group of passengers onboard the Galaven with us was just the right size, and everyone was terrific. Your careful attention to my questions and great organization is most appreciated. Thank you again, and I will soon go on to TripAdvisor and Yelp to repeat this.
Bruce Rheins"
USA, MARCH 2017
"Thank you from the bottom of our hearts for the most wonderful week in the Galapagos Islands. Erick Ortiz and Geno could not have been better tour guides for us. Their knowledge, expertise and patience with us and the rest of guests was magical. Luis was wonderful as the cruise director and made us feel welcome at every point on the trip. We feel like we were very lucky to have the guests and crew for our B excursion. We cannot wait to save up enough money to do the "A" trip with them. The accommodations were good. The food was delicious. The guests and crew were friendly and wonderful to get to know and the wildlife and island environment were out of this world.
Thank you, again Patricia, for helping to make our experience the best vacation we have experienced. Please extend our thanks and gratitude to Erick, Geno, and Luis.
Sincerely,
Diane and Keith Nelson"
USA, JULY 2016
"Martina
I just wanted to take a minute to tell you that my husband and I had a WONDERFUL trip!
The materials were waiting for us at our hotel, and the trip aboard the Galaven was fantastic.
What a special place.
Thank you for all of you help.
Susan Richmond"MAY, 2016
"My group of 4 had a wonderful time on South America! Your itinerary was jam-packed with a variety of locations and activities. Some days were more 'athletic' than expected, but we managed to do everything. All the guides were good, the Galaven yacht was good, every hotel was a unique, small, boutique style property in ideal locations, with very nice staff.
Overall, it was a fabulous trip, thanks to your planning."
"Querida Martina,
We had THE BEST TIME on our vacation! The Galaven cruise was perfect from start to finish! You got everything started with your great communication and information about the cruise.We were able to fly in to Quito on Saturday night and we toured the city with a taxi driver all day Sunday. We rode the Teleferico to the top and viewed the city, we visited the Mitad del Mundo (original site) and also saw the new GPS accurate Mitad del Mundo museum (much smaller but the tour and scientific examples were terrific!). We also saw the beautiful volcano valley of Pululahua. It was a wonderful day of sightseeing! I'm just sorry we couldn't meet you (hopefully you were not working on Sunday anyway!).
Our Avianca flight to SCY was great and we loved our one day and night sightseeing in San Cristobal (Puerto Baquerizo Moreno) before our cruise began.
Then the best part of the trip was when we boarded the Galaven and met our wonderful crew. They were so accommodating and friendly and professional. In particular, our chef Senor Washington prepared so many delicious and delightful meals for us. Our boat drivers Wilmer and Augustin were excellent, our housekeeper Maria was wonderful, our cruise coordinator Luis was great and our 2 nature guides Pato and Xavier were terrific! Of course we owe our safety to our great captain Jose Figueroa and his mechanic Carlos, too! Everyone was absolutely delightful....what a wonderful crew!
We filled out our comment cards and said lots of positive things about our vacation. The only negative thing I had to say was about the $50 fee for the wetsuits...considering the temperature of the ocean, I felt that the wetsuits should have been included in our cruise fee. They are a reusable item (like the mask, fins and snorkels) and do not have to be replaced after our use. I know that was a common feeling among the passengers---there should not have been a fee to use the wetsuits.
I hope to someday return to the Galapagos Islands and enjoy Itinerary A! Maybe in about 3 years we will be able to return. By then the new boat Infiniti will be in operation. Luis was telling us about some of the features of the new boat. Although the Infiniti sounds wonderful, I was absolutely 100% satisfied with the layout of the Galaven and the accommodations. Of course, we loved our cabins--#9 and #11 and we were happy to have such large windows to look out from!
So, in closing, thank you for your great communication and for everything you did to get us signed up on our cruise and booked into such lovely cabins for the week.
Un abrazo desde Atlanta a ti en Quito,
Kathy Keramidas"
JUNE, 2016
- "My group of 4 had a wonderful time on South America! Your itinerary was jam-packed with a variety of locations and activities. All the guides were good, the Galaven yacht was good, every hotel was a unique, small, boutique style property in ideal locations, with very nice staff. Overall, it was a fabulous trip, thanks to your planning., - Mrs. Cramer"
- "Dear Patricia, Thank you from the bottom of our hearts for the most wonderful week in the Galapagos Islands. Erick Ortiz and Geno could not have been better tour guides for us. We cannot wait to save up enough money to do the "A" trip with them."
- "We had THE BEST TIME on our vacation! The Galaven cruise was perfect from start to finish! You got everything started with your great communication and information about the cruise - Kathy Keramidas"